Website Terms of Use

1. Purpose of the Website

The Website provides general information about realtime North America, its bioLock product, technologies, services, business activities, partners, demonstrations, case studies, educational materials, and related topics.

realtime North America provides enterprise and public-sector security solutions involving SAP environments, identity management, authentication, multi-factor authentication, biometric technologies, and related services. Information on the Website is provided for general informational and business purposes.

2. No Contract for Products or Services

Information published on the Website does not constitute an offer to sell, license, or provide any product or service unless expressly stated otherwise.

Your use of the Website does not create a customer, reseller, partner, licensing, consulting, support, or other contractual relationship with realtime North America.

Any purchase, license, implementation, support, consulting, or other business relationship is governed by the applicable written agreement between the parties.

3. Software and Customer Agreements

realtime North America may provide software and related technology to customers through authorized business and technology partners.

These Terms do not constitute a software license agreement, end-user license agreement, maintenance agreement, support agreement, reseller agreement, or customer services agreement.

If you are a customer or authorized user of realtime software, your use of that software is governed by the applicable software license agreement, order, statement of work, customer agreement, or other written agreement applicable to your purchase or implementation.

In the event of a conflict between these Website Terms and a separate written customer or software agreement, the applicable customer or software agreement will govern the customer’s use of the products or services covered by that agreement.

4. Intellectual Property

Unless otherwise indicated, the Website and its contents are owned by or licensed to realtime North America and are protected by applicable intellectual-property laws.

Website content may include:

• Text;
• Graphics;
• Photographs;
• Videos;
• Logos;
• Trademarks;
• Service marks;
• Software-related information;
• Documentation;
• Case studies;
• White papers;
• Downloads;
• Designs;
• Page layouts; and
• Other materials.

You may view and use Website content for your personal or legitimate internal business purposes.

You may not, without our prior written permission:

• Reproduce substantial portions of Website content;
• Republish Website content;
• Modify or create derivative works from Website content;
• Sell, license, or commercially exploit Website content;
• Remove copyright, trademark, or proprietary notices;
• Systematically download or copy Website content;
• Use automated systems to scrape the Website in a manner that places an unreasonable burden on our systems; or
• Represent that Website content belongs to you or another person.

5. Trademarks

“realtime,” “realtime North America,” “bioLock,” “MFA4SAP,” “ZeroTrust4SAP,” and other names, logos, product names, service names, and marks appearing on the Website may be trademarks or service marks of realtime North America, its affiliates, licensors, or third parties.

Nothing on the Website grants you a license or other right to use any trademark without the prior written permission of its owner.

SAP, SAP S/4HANA, SAP ERP, SAP HANA, and other SAP-related names are trademarks or registered trademarks of SAP SE or its affiliates, as applicable.

Other trademarks belong to their respective owners.

6. Permitted Use

You may use the Website only for lawful purposes and in accordance with these Terms.

You agree not to:

• Violate applicable laws or regulations;
• Attempt to gain unauthorized access to the Website or related systems;
• Interfere with Website operation;
• Introduce malware, malicious code, or other harmful material;
• Conduct attacks against the Website or its infrastructure;
• Use the Website to transmit unlawful, fraudulent, or harmful material;
• Impersonate another person or organization;
• Attempt to obtain information through unauthorized means;
• Circumvent security controls; or
• Use the Website in a way that could damage realtime North America, its customers, partners, or other users.

7. Website Availability

We may modify, suspend, discontinue, or restrict access to all or part of the Website at any time.

We do not guarantee that the Website will:

• Always be available;
• Operate without interruption;
• Be error-free;
• Be free of viruses or other harmful components; or
• Remain unchanged.

We may perform maintenance or make changes to the Website without advance notice.

8. Accuracy of Information

We make reasonable efforts to provide useful and current information, but Website content may contain errors, omissions, outdated information, or typographical errors.

Information concerning products, capabilities, integrations, availability, configurations, specifications, services, partners, and features may change without notice.

You should confirm important technical, commercial, legal, regulatory, and product information directly with realtime North America before relying on it.

9. No Professional or Regulatory Advice

Website content is provided for general informational purposes and does not constitute legal, regulatory, cybersecurity, accounting, medical, financial, or other professional advice.

References to regulatory frameworks, compliance requirements, security standards, or laws, including references to HIPAA, GDPR, segregation-of-duties requirements, or other regulatory matters, are provided for general informational purposes and should not be interpreted as a representation that any particular customer implementation will achieve legal or regulatory compliance. Customers are responsible for determining their own legal, regulatory, security, and compliance requirements and obtaining appropriate professional advice.

10. Security Information and Demonstrations

The Website may contain descriptions, demonstrations, case studies, examples, or other information concerning cybersecurity, authentication, access control, biometric technologies, SAP security, and fraud prevention. Such content is provided for informational purposes. No security technology can guarantee the prevention of every unauthorized access, security incident, fraud event, data breach, or other security event. The security performance of a particular implementation depends on numerous factors, including customer configuration, infrastructure, policies, access controls, third-party systems, user practices, and implementation.

11. Case Studies and Customer Information

The Website may display, reference, or publish customer case studies, testimonials, performance metrics, or references to third-party customer organizations. All such materials, examples, and representations are provided strictly for illustrative and informational purposes, describing specific, individual implementations and isolated user experiences. Because outcomes depend on a wide range of variable factors, including, without limitation, a customer’s unique operational environment, system configurations, internal security controls, workflows, and technical infrastructure, these materials do not constitute a guarantee, promise, or warranty of similar results for any other party. Actual results and performance outcomes will vary. Furthermore, given the highly sensitive nature of the information security industry, many of our clients elect to maintain strict confidentiality regarding their vendor partnerships; realtime respects customer privacy rights and adheres strictly to nondisclosure and anonymity requirements across all published content.

12. Third-Party Links and Content

The Website may contain links to third-party websites and may display or embed third-party content, including video and social-media content.

Third-party links are provided for convenience.

realtime North America does not control third-party websites and does not necessarily endorse their content, products, services, or privacy practices.

Your use of third-party websites is governed by the terms and policies of those third parties.

13. Downloads and Materials

The Website may make available PDFs, white papers, case studies, presentations, documentation, videos, and other materials for informational purposes.

Unless expressly stated otherwise, downloading or accessing such material does not grant you ownership of the material or a license to realtime North America’s intellectual property.

Materials may be changed, removed, or updated without notice.

14. User Communications

If you submit information, questions, comments, suggestions, or other communications to realtime North America through the Website or by email, you represent that you have the right to provide that information. You should not submit confidential, proprietary, trade-secret, or sensitive information through a general Website contact form or ordinary email unless realtime North America has specifically instructed you to do so through an appropriate secure process. Unless otherwise agreed in writing, submission of information does not create a confidential, fiduciary, or other special relationship. Personal information submitted through the Website is handled in accordance with our Privacy Policy.

15. Confidential Information

The Website is a public information resource.

You should assume that information submitted through publicly accessible portions of the Website is not confidential unless realtime North America expressly agrees otherwise in writing.

Confidential business, technical, security, customer, or proprietary information should be exchanged through appropriate contractual and secure channels.

16. Disclaimer of Warranties

17. Limitation of Liability

18. Indemnification

To the maximum extent permitted by applicable law, you agree to indemnify and hold harmless realtime North America and its officers, directors, employees, affiliates, partners, licensors, and service providers from claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees, arising out of or related to:

• Your violation of these Terms;
• Your misuse of the Website;
• Your violation of applicable law; or
• Your infringement or violation of another person’s rights.

19. Governing Law

These Terms will be governed by the laws of the State of Florida, without regard to conflict-of-law principles, except to the extent applicable law requires otherwise.

Any dispute relating specifically to your use of the Website shall be brought in a court of competent jurisdiction located in the State of Florida, unless applicable law requires otherwise.

20. Changes to These Terms

realtime North America may modify these Terms from time to time.

The updated Terms will be posted on the Website with a revised “Last updated” date.

Your continued use of the Website following publication of updated Terms constitutes acceptance of the updated Terms to the extent permitted by applicable law.

21. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in effect.

22. No Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of our right to enforce that provision in the future.

23. Entire Agreement Regarding Website Use

These Terms, together with the Privacy Policy and any other policies expressly incorporated into these Terms, constitute the agreement between you and realtime North America concerning your use of the Website.

These Terms do not replace or modify any separate written agreement governing a customer’s purchase, licensing, installation, maintenance, support, or use of realtime software or services.

24. Contact Us

Questions concerning these Website Terms may be directed to: